Start your request
Use the email address linked to your Rosalune account and send a deletion request to our support team. We will verify your identity before processing it.
Email Rosalune to request deletion
What happens next
After verification, Rosalune revokes all cloud sessions immediately and schedules the cloud account and associated cloud data for removal after 30 days. This does not delete data stored only on your phone; you can remove local data from the app's Privacy settings or by uninstalling the app.
Do not include health notes, reports, passwords, one-time verification codes, access tokens, or payment information in your email. We will only ask for the information needed to verify that you control the account.
If you have the app, you may also start a verified deletion request from Settings > Privacy.